UK Orders are dispatched by:
– Royal Mail Recorded Signed For 

European Standard orders are dispatched by either:
– Royal Mail International Signed For

Please Note: All orders will require a signature on delivery.

UK orders (Recorded Signed For)
– For orders over £50 delivery is free of charge
– For orders of £50 and under delivery is £4.50

European Standard orders
– For orders over £250 delivery is free of charge
– For orders of £250 and under delivery is £10.00

At present we will only ship to countries and territories within the European Union.

We strongly recommend you check your local laws to ensure that you can legally purchase the products we sell before ordering. By ordering, you will have confirmed that you have done so. All products sold on our website are legal for sale within the UK. If your location is not in the EU then please DO NOT send payment for goods.

Unfortunately we currently do not ship to the United States, Canada or Australia.

We fully appreciate the need for discreet packaging. As such, all of our items are carefully enclosed within a sturdy DVD sized cardboard box which is then shipped in grey ‘Jiffy’ style envelopes.

– There are no company logos 

– No reference to the contents on the exterior of the packaging

– The package will display your address and a discreet return address.

If you have any special requirements, then please contact us and we’ll see what we can do to assist you.

All items will be shipped in their original packaging so you can be assured that you are getting exactly what you have ordered.

When you place your order we will send you a confirmation of order email with a reference number to let you know we are processing your order. You will then receive a further email to let you know your order has been shipped. You can also view the status of your order and whether or not it has been shipped by accessing the ‘my account’ section on the Freedom Seeds website.

Once your order has been dispatched an automated email with tracking reference is sent to the email address you supplied us with, along with a link to the website where you can track your order. The level to which you can track your shipment will depend on the service selected and the country to which it is being sent. If you have any issues regarding your order please contact us, and remember to have your reference number to hand.

We aim to ship all orders within 24 hours of receiving your request and once full payment has been received.
– UK orders – most UK orders will arrive within 2-4 working days.
– European orders – most European orders will arrive within 2-8 working days. If you still haven’t received your order after this time then please contact us.

Please note that Bank transfers may take up to 24 hours to appear in our account

If you have not received your order within the timescales set out above then please feel free to contact us and we will try to find the reason for the delay.

The carrier will leave you a card informing you that delivery has been attempted. On this card will be instructions on how to obtain your parcel. If you won’t be in on further delivery attempts or are unable to collect your parcel, then your parcel will be returned to Freedom Seeds. When we receive this parcel, we will refund for the items only and not the postage costs. All customers receive a tracking number and courier website link. We recommend that you regularly track your parcel just in case an ‘attempted delivery card’ is not posted through your door.

We cannot send to PO Box addresses as all our delivery options require a signature on delivery.